Effective Date: November 15, 2025

These Terms & Conditions (“Terms”) govern your access to and use of nevesls.com and your purchase of services from Neves Language Services (“we”, “us”, “our”). By using the website or engaging our services, you agree to these Terms.

1. Scope of Services

We provide professional translation, interpretation, localization and language-consulting services tailored to industries such as legal, medical, technical, corporate and creative. Each engagement will have project details (scope, deliverables, pricing, deadlines) defined in the individual quote or client agreement.

2. Client Responsibilities

As our client, you agree to:

• Provide clear, complete, legible and accurate source materials and instructions.

• Ensure the materials do not infringe third-party rights (copyright, trademarks etc.).

• Review and approve deliverables promptly.

• Pay invoices in accordance with the terms specified in the quote.

3. Payment & Billing

Fees for our services will be provided in writing (in the quote). Payment terms will be stated in the quote. If payment is overdue, we may pause or withhold work until payment is received.

4. Cancellations and Revisions

• If you cancel a project after work has begun, you may still be responsible for fees for the work already completed.

• Revisions that are required due to changes or delays caused by you, or because source materials were unclear, may incur additional charges.

5. Intellectual Property

Upon full payment, you receive a non-exclusive license to use the translated or localized content for its intended purpose. We retain ownership of any proprietary tools, glossaries, methodologies and pre-existing materials used in the service.

6. Confidentiality

We maintain strict confidentiality of all materials you provide. All personnel and subcontractors are bound by non-disclosure agreements. Confidential information is only shared when necessary to fulfil your project or as required by law.

7. Limitation of Liability

While we strive for accuracy and professionalism, no translation/interpretation service can guarantee perfection. Our total liability for any claim related to our services shall not exceed the amount you paid for the specific project. We shall not be liable for indirect, incidental or consequential damages.

8. Acceptance of Work

Deliverables are deemed accepted if we receive no written notice of issues within days after delivery as initially agreed. Any requests for corrections must be reasonable and within the scope of the original project.

9. Governing Law

These Terms shall be governed by the laws of the State of Florida, USA. Any dispute will be handled in the courts located in (or having jurisdiction over) Orlando, Florida.

10. Modifications

We reserve the right to revise these Terms at any time. The most recent version will be posted on our website and will apply to new or ongoing engagements.

11. Entire Agreement

These Terms, together with any signed quote or agreement, represent the entire understanding between you and Neves Language Services and supersede all prior communications, negotiations or agreements.