Privacy Policy

Effective Date: November 15, 2025

Welcome to Neves Language Services (“Neves”, “we”, “us”, or “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit nevesls.com or engage with our services (including certified translation, interpretation, localization and industry-specific language solutions).

1. What Information We Collect

We may collect:

  • Information you provide directly: Your name, email address, company, phone number, billing/shipping information when you request a quote, place an order, or contact us.

  • Project-related content: Source documents, reference materials, and other materials you supply so we can deliver our services.

  • Automatic data collection: Your IP address, browser type, device type, referral source, site browsing behavior and usage analytics when you use our website.

  • Payment information: Secure payment data processed by our third-party payment providers.

  • Other sources: Public databases, marketing partners, social-media platforms and similar external data sources.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, manage and deliver our translation, interpretation, and localization services.

  • To communicate with you about quotes, project statuses, deliverables, invoices and updates.

  • To process payments and handle billing.

  • To analyze and improve our website, services, client experience, quality and performance.

  • To enforce our legal obligations, investigate fraud, abuse or security incidents, and protect our rights.

3. Legal Basis & Your Consent

We process your personal information only where we have a valid legal basis — for example, your consent, the performance of a contract with you, a legal obligation, or our legitimate interests. This aligns with privacy-best-practice principles. Securiti+1
When required, we will ask for your explicit consent, especially for sensitive personal information or marketing communications.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share limited information with:

  • Authorized contractors, linguists, or other service-persons who work on your project under strict confidentiality agreements.

  • Third-party service providers such as hosting, payment, analytics, or IT-support partners necessary to operate our business.

  • Legal or regulatory authorities when required by law or to protect legal rights, enforce our policies, or respond to a legal process.

All third-parties to whom we disclose your information are bound by confidentiality and data-protection obligations.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality, gather analytics, understand usage patterns, and better serve our clients.
You may disable cookies via your browser settings (though some website features may become unavailable). We encourage you to review our Cookie Notice or settings for details.

6. Data Security

We implement industry-standard technical and organizational measures — such as encryption, access controls, secure storage, regular audits — to protect your personal information. Digital Guardian+1
Still, no method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security of information.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes above or as required by law. Once it is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location (for example under General Data Protection Regulation (GDPR) or other applicable laws), you may have rights including the ability to:

  • Access your personal data and request a copy.

  • Correct or update inaccurate or incomplete data.

  • Request deletion (erasure) of your data.

  • Request the portability of your data.

  • Object to or withdraw consent to certain processing.
    To exercise your rights, please contact us at info@nevesls.com.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors without verifiable parental consent.

10. International Data Transfers

Where applicable, your personal data may be transferred to and processed in jurisdictions outside your country of residence. We will ensure appropriate safeguards, such as standard contractual clauses or equivalent protections, are in place for such transfers.

11. Policy Updates

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the most recent version. We encourage you to check back periodically.

12. Contact Us

Neves Language Services
4700 Millenia Blvd #360
Orlando, FL 32839, USA
Email: info@nevesls.com